Historical-philosophical aspects of professional communication in education management
[Historicko-filozoficke aspekty profesionalnej komunikacie v manazmente vzdelavania]
Maria Pisonova – Peter Brecka – Viera Papcunova – Barbora Jaslovska
The study deals with the implementation of historical and philosophical aspects of communication into the management process of an educational institution. The importance of this communication is often underestimated, even though it allows the manager to reflect on his communication mistakes. These communication mistakes are frequently causing inappropriate working climate, and it causes frequent changes in the jobs of employees. That all does not lead to the prosperity of the organization. Unfortunately, managerial communication is not sufficiently accepted in the training of school managers in Slovakia. This issue is included among the main subjects of the new study program at Constantine the Philosopher University in Nitra called Management of Education and Public Administration. The main goal of the new program is to prepare future managers of schools and school facilities for effective communication depending on the specific decision-making situation. The paper aims are to generalize several research findings of national and international authors who deal with the issue of managerial communication and its impact on current practice. The study answers questions related to philosophical aspects of communication from the theory of interpersonal relationships (behavioral, neoclassical theory), especially Rogers' theory of communication, which is based on the PCA (Person-Cantered Approach). The attention of the study is focused on some forms of managerial, mostly interpersonal communication such as effective telephone communication and conducting meetings, as well as communication bad habits and mistakes.
Key words: professional-managerial communication, historical and philosophical aspects of communication, communication theories, communication styles and techniques, education management
Pages: 171 - 184